Jeff Hajek's blog
Standardizing Personal Processes
Tue, 09/08/2009 - 13:39 — Jeff HajekLook at any continuous improvement philosophy, and at its heart you will find standardization. When people don’t perform a process the same way each and every time, quality suffers, lead times are erratic (and long), and productivity is hamstrung. No operation can prosper without stable processes that can deliver consistent results.
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