Ceptara

Introduction

Leading a team is an important job - everyone looks to the leader to answer questions.  They watch how he/she behaves so they know what is acceptable, and they listen to the leader to find out what is most important.

My Lean Office workshop helps the participants learn to identify, clarify and align their goals, understand how to make decisions based on their goals, define their work processes and discover how to work collaboratively with their upstream suppliers and downstream customers.  Through instruction and exercises the student learns how to organize their physical and digital workspaces to efficiently and effectively execute and manage the daily demands on their time.

Problem

As the CEO of Ceptara and Lean Six Sigma practitioner, I find myself traveling frequently.  Often for sales calls and in some cases for consulting projects. To meet my tax obligations and to track how much time and money is being spent traveling between jobs, I needed a method for tracking my trips.  Just after college I used a mileage logbook and it worked.

Problem

Often the email inbox is a "holding area" for work.  A queue or bin that contains work waiting for us to do something or provide a response.  Imagine the email inbox is a stack of paper sitting on the corner of the desk.  Which would you find more distracting, a pile of paper that is two feet tall, or a few pages of paper?  The inbox is the stack of paper.