Recent Updates

Tuesday, March 9, 2010 - 13:31
  • When you see or hear a new idea, don’t apply old rules to it
  • Be creative regarding process improvement for using new technology
  • Get varied opinions on new technology before making business decisions

Well its been a while since I’ve been on blogging. Holidays, kids and 60 hour work weeks......

Tuesday, February 2, 2010 - 10:52

View this message [online].

Here's the latest news from the team at Ceptara (www.ceptara.com), a company dedicated to helping organizations and individuals focus and achieve their goals.

Friday, January 29, 2010 - 09:20

Summary

  • Small business is hard.  How do you know you're prepared to be a small business owner, and how do you create a better stronger business?
  • Make sure you are on the right path. Are you executing your passions? Is it easy to dedicate time to it? Do you have a plan? Do you believe in yourself and your vision?
  • Build a system for success. Create a vision of the future. Build a repeatable system and execute well. Instrument for success. Improve what doesn't meet expectations. Maintain momentum.
Friday, January 15, 2010 - 16:39

Eliyahu Goldratt published The Goal in 1984 describing the Theory of Constraints (TOC), a process of on-going improvement. It was read by millions, cited by hundreds but remains a minor part of the quality body of knowledge.

Sunday, January 10, 2010 - 22:52

Running a business or organization is hard work.  It can sometimes seem like all we do is react to the next crisis and hope that we're making money and making a difference.

There is a better way!  There's no magic wand that you wave, no silver bullet.  Running an organization takes passion, focus, diligence and faith.  And it takes a systematic approach in making sure that you're building a better stronger business.

Saturday, January 2, 2010 - 12:56

View this message [Online]

The latest product news from the team at Ceptara, a company dedicated to helping organizations and individuals focus and achieve their goals.

Sunday, November 29, 2009 - 14:23

View this message [online].

Here's the latest news from the team at Ceptara (www.ceptara.com), a company dedicated to helping organizations and individuals focus and achieve their goals.

Thursday, November 26, 2009 - 01:16
  • The customer experience is king: design, execute, monitor and adjust (Plan-Do-Check-Act).
  • Cost savings come in the oddest places, leave no stone unturned. 
  • Know your limits and use experts to help, such as a mentor, coach or consultant.

In keeping with my series about how we’re not as far along as we think, I’d like to talk about a few major faux pas I’ve seen recently.  One was at a famous and large retailer, Walmart.  The other is visible from my backyard.

Monday, November 23, 2009 - 15:38
  • Decide what problem to fix
  • Do something new or differently
  • Check to see if it helped
  • Capture and standardize the new practice
Tuesday, November 17, 2009 - 22:35

On November 16th, I gave a presentation on Compounding Your Customer Base to businesses in downtown Everett at the Chamber of Commerce office, as part of a project for helping to expedite the revitalization of the cities core business district.

There are many things to consider when improving your sales and marketing efforts. I focused on three topics which I felt were most important for the business district.