Recent Updates

Wednesday, May 26, 2010 - 08:53


  • Managing complex system development projects can be difficult, especially when there are both committed and shared resources.
  • A SIPOC diagram is an effective tool for identifying all elements required for a process, but does not provide a useful tool to manage the process execution.
  • By breaking a SIPOC into project phases, the SIPOC can be an effective project management tool.
Tuesday, May 25, 2010 - 22:55

Why too much branding distracts from your most valuable branding tool, your products:

  • Over exposing your branding graphics can hurt you.
  • Create a memorable impression.
  • Your products and services and the way they are delivered are your most important way to represent your company.
Thursday, May 20, 2010 - 13:11

Last fall, after practicing process and organizational improvement for more than twenty years, I passed my first certification exam from the American Society for Quality (ASQ). While I had been encouraged to get my Six Sigma Black Belt, I did not have the project affidavits. So, I perused the ASQ web site and chose the Certified Manager of Quality/Organizational Excellence (CMQ/OE). I did not choose it because it was the longest. I chose it because its body of knowledge appeared best aligned with mine.

Wednesday, April 28, 2010 - 06:00

Quality Excellence is an approach that we've used for several years.  Some key accomplishments with this method are:

Monday, April 26, 2010 - 08:00

View this message [Online]

The latest product news from the team at Ceptara, a company dedicated to helping organizations and individuals focus and achieve their goals.

Tuesday, April 13, 2010 - 09:40

We often try balance our systems to make sure everything is equally distributed.  Not too much inventory, assure every production machine is busy, and no one is standing around.

That is exactly the wrong thing to do!

Tuesday, March 9, 2010 - 13:31
  • When you see or hear a new idea, don’t apply old rules to it
  • Be creative regarding process improvement for using new technology
  • Get varied opinions on new technology before making business decisions

Well its been a while since I’ve been on blogging. Holidays, kids and 60 hour work weeks......

Tuesday, February 2, 2010 - 10:52

View this message [online].

Here's the latest news from the team at Ceptara (, a company dedicated to helping organizations and individuals focus and achieve their goals.

Friday, January 29, 2010 - 09:20


  • Small business is hard.  How do you know you're prepared to be a small business owner, and how do you create a better stronger business?
  • Make sure you are on the right path. Are you executing your passions? Is it easy to dedicate time to it? Do you have a plan? Do you believe in yourself and your vision?
  • Build a system for success. Create a vision of the future. Build a repeatable system and execute well. Instrument for success. Improve what doesn't meet expectations. Maintain momentum.
Friday, January 15, 2010 - 16:39

Eliyahu Goldratt published The Goal in 1984 describing the Theory of Constraints (TOC), a process of on-going improvement. It was read by millions, cited by hundreds but remains a minor part of the quality body of knowledge.