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Summary

The Six Sigma Black Belt approaches problems using disciplined problem solving methodologies. One such approach called DMAIC (Define, Measure, Analyze, Improve and Control) focuses on reducing process variation and defects. Regardless of what approach is used, the problem Definition and Measurement phases are most critical to avoid foolish effort in Analysis, Improvement and Control resulting in much pain by fixing the wrong problem.

DMAIC Refresher

For those who are not familiar or need a refresher, here is a summary of the DMAIC process steps.

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How to Achieve Organizational Excellence, featuring The FocusOrg™ Game

Have you ever asked yourself or your colleagues the following questions?

Often in our lives there are moments (inflection points), e.g. a new job, becoming a couple, your first child, starting a business, changing lifestyle, etc.  Our success in navigating those inflection points is largely based on who we are, what we want, and how we go about achieving it.