On November 16th, I gave a presentation on Compounding Your Customer Base to businesses in downtown Everett at the Chamber of Commerce office, as part of a project for helping to expedite the revitalization of the cities core business district.
There are many things to consider when improving your sales and marketing efforts. I focused on three topics which I felt were most important for the business district.
I had an opportunity to speak to a few Everett (WA) small businesses this morning by presenting at the [Three Morning Seminar Series]. We had limited attendance, so it was a great way to have more intimate conversations with those that were there.
We talked about three Lean Six Sigma tools that are useful for all small businesses:
Small businesses have a unique sense of reality. If they don't do the work, they can't make payroll, people lose confidence, and the business immediately feels the impact. At Ceptara, we're also a small business and we feel your pain. It's challenging to find, keep and motivate customers. It's difficult to work efficiently and effectively so the business maximizes its profitability and people can take vacation.
Download this deck to learn about how Ceptara can help you in your small business...
Quality is the ticket just to get into the game. And yet we think it will just appear naturally if we hire the right people. Some firms have established an organizational mechanism to drive quality, however, most organizations, especially those that are immature, are more likely to allow quality to be something that gets fixed just before the customer sees the end product.
* Ability to synchronize projects & tasks with mobile platforms
* Reordering tasks independent of due date
* Ability to view a Gantt or PERT chart
* Ability to collaborate with others on projects
