Performance Management

Artifacts associated with our PE practice

2016 WA State Lean Conference: Lean Office Handout

WA State 2016 Lean Transformation Conference

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Lean Office Training Material Sample

My Lean Office workshop helps the participants learn to identify, clarify and align their goals, understand how to make decisions based on their goals, define their work processes and discover how to work collaboratively with their upstream suppliers and downstream customers.  Through instruction and exercises the student learns how to organize their physical and digital workspaces to efficiently and effectively execute and manage the daily demands on their time.

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FocusMe Feature - Tracking Action via E-mail

Email sucks at tracking action

Problem

We use email to help us get things accomplished.  However, it is widely accepted email is not the best mechanism for tracking action. The email method can lose information, cause confusion and missed expectations.

FocusMe for Outlook Getting Started Update

Ceptara's FocusMe application is a Microsoft Outlook 2010, 2013 & 2016 add-in designed to help you and your team achieve greater focus. 

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Microsoft OneNote and Outlook Integration

Problem

I have always struggled with note-taking.  Since college, I've been using the paper method for taking notes and have a 'method' for identifying different types of notes, e.g. actions, questions, ideas, etc.  But the thing that has always alluded me is 'how to capture the actions in notes' and make sure I do them and not forget.

Team Excellence Training Material Snippet

The Team Excellence [program] teaches new supervisors and managers how to create a team strategy to motivate and align team members so everyone knows why and what work is needed; develop the team’s work processes to assure the team knows what to do and is focused on repeatable results; develop and use metrics to drive data focused decision making to make daily adjustments, and initiate continuous improvement actions to assure performance gaps are being closed and new opportunities are proactively identified

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2014 WA State Lean Transformation Conference Presentation Handout

Lean - Why is it Important & How Does it Work?Lean can be an integral part of a continuous improvement minded culture.  Learn how Lean fits into the “way of getting things done”.  We will talk about the origins and principles of Lean, how Lean complements other continuous improvement methods, and the importance of the scientific method for systematically evaluating, innovating and improving the “way” we do business.  We will use quick exercises, videos and discussion for an engaging conversation that will leave you excited and energized.<

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Lean Six Sigma Green Belt Certification Program

Ceptara’s Green Belt (GB) Certification program is designed to create the continuous improvement knowledge foundation organizations desire to create a culture that is focused on doing things more effectively and efficiently.  The program builds important transferable skills and prepares participant who desire an American for Society Green Belt Certification.  The program is design to help any student regardless of previous training to be familiarized with the GB Body of Knowledge and through classroom interaction and project focused study be able to apply the GB principles and tac

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LinkedIn Webinar - Lean Six Sigma Forum; TWI and Virtual Process for Standard Work

Virtual Process reinforces Standard Work

We just completed the [LinkedIn] webinar with Virtual Process.  We talked about how to leverage the Training Within Industry (TWI) Job Instruction and Job Relations methods along with the Virtual Process tool to reinforce Standard Work.

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ASQ LED Webinar: Training Within Industry (TWI) - How to Make Standards Stick!

ASQ Lean Enterprise Division

I recently had the opportunity to deliver a webinar for the ASQ Lean Enterprise Division (May 2013).  We talked about how to leverage the Training Within Industry (TWI) methods for reinforcing Standard Work.

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