Ceptara

In 1988, the House of Quality (HOQ) was introduced to the United States in an article written by Don Clausing and John Hauser. Prior to their article, the HOQ had long been used in Japan as a technique for product development and was rarely used in the U.S. In less than 30 years, the HOQ has gone from obscurity to mainstream. Since Clausing and Hauser’s article, the HOQ has become a regularly used product development tool and is being taught as a foundational block in the Design for Six Sigma project management framework. Please see the attached pdf for my thoughts on QFD/HOQ.

5S Implementation Strategy

By Patrick Detroit

I was talking to a friend the other day and he was mentioning a conversation he had with a client concerning the 5S’s.  The client said that they’ve tried it a few times but it never stuck.  I quietly went home and started thinking about the 5S’s and began asking myself some questions.  The first question we always ask is “why,” so I started there.  Not just each iteration in the 5S system but why 5S’s?  Why not 5T’s or 5W’s?