Email lost from project when moved to another folder
Tue, 04/05/2011 - 20:29 — frasersnow
When working on a project one of my challanges is keeping all of the information together. I can save a sent and recieved email to a project - perfect. I have found that if I then move the email in outlook to my archive PST file, it dissapears from the project also. Is there a way to "copy" the email to the project or maintain the link?
Thanks, Fraser
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Access to non-default folders
The current version of the add-in (3.5.1004) supports the inclusion of additional task folders, which may include folders found in a local .pst data store. It does not support the inclusion of other types of folders, e.g. mail or calendar folders.
My suggestion is to save important emails to an Outlook project folder but not every e-mail. Thus maintaining a manageable default data store. For other e-mails, what I do, is use an archive folder within the default folder set that I archive down to about 2 months of e-mails. If I can't find an e-mail because I didn't think it was important enough to save, I can always search my default archive folder or go back in time in my offline archive folder using Outlook's searching capabilities.