Ceptara

I will be delivering a talk at the next AmCon show in Bellevue Washington on February 19 or 20, 2008. I've given this talk a number of times, so please stop by and say hello if you've found the topics interesting and/or useful.

Briefly, the talk is centered on how to use a few six sigma tools in managing your supply chain. For example, we use a perceptual map in assessing what class a supplier might fall into in the qualification process, or how to use the Voice of the Customer in describing your Critical to Quality metrics in supplier performance monitoring.

If you're interested in attending, please go here to register. I look forward to seeing you there.