Home › Forums › Product Support › Organizer Forum

MyOrganizer Calendar View disables delete functions

Sat, 10/08/2011 - 07:39 — jbromley

When I was able to get the my organizer calendar view to work, I am not able to delete emails, tasks, or even select appointments.  I am using Outlook 2010.  Is there something in the html code that might be causing this?  Also, when I followed the instructions to add MyOrganizer as a homepage, the error message never went away.  However, the homepage did show up even though I was able to just click the close (X). 

I hope this can be resolved along with my other post about why the organinzer pane isn't staying set to on after outlook is closed and opened again. 

Thanks,
John

‹ sorting project explorer newbie ›
Wed, 10/19/2011 - 11:13 — Chris

My Organizer = Outlook View Control

John -

Did you get this resolved?  If not, please send me an error report via the Project Explorer, Help - Support - Send Request Form.  Without your error logs, I don't really know what is happening.

The Organizer uses the Outlook View Control for My Organizer, so if it's not installed properly or has an issue, the error you describe could happen.

Thanks
Chris

Fri, 10/21/2011 - 13:58 — jbromley

where do I find the project

where do I find the project error log?

Wed, 10/26/2011 - 09:29 — Chris

Error logs

The error logs are sent along with the Support request.

They are located here if you'd like to retreive them manually:

Windows 7 and Vista: c:\users\[username]\AppData\Roaming\Ceptara\OutlookFocus\System

thanks

Chris