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Possible to re-download or re-install without new, second purchase?

Thu, 03/22/2012 - 09:37 — kate_mcgoey

Hi.  I sent you a note on Feb 7th via the product inquiry but haven't heard back... thought I'd try the forum since I've realized I'm still interested in re-installing:

I had personally purchased and installed Ceptara last year on the computer I used for work, but have left that firm and turned in my PC; now I have a new personal computer.  I miss using Ceptara, and would like to go back to it, but before I repurchase -- is the license for me or the computer?  Do I need to repurchase, or is it possible to re-download the software somehow with my user name or other validation of my purchase? 

Please advise.... thanks,
Kate 

 

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Tuesday, February 7, 2012 9:59 AM

Thank you for your support request, we will get back to you within 48 hours.

 

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Thu, 04/26/2012 - 12:02 — kate_mcgoey

thanks!

Much appreciated!!

Sat, 03/24/2012 - 08:44 — Chris

License is for the user

Kate -

Thanks for adding your topic to the forum.

The license is per user, so you can take the add-in to whatever PC you're on.  Or use it on up to 5 computers that you personally use.

All you need to do is download the Trial, and then register the add-in like you did before using your Ceptara website username and password.

thx
Chris