Ceptara

Harness the power of your workforce by working smarter, not harder.

In business since 2002, Ceptara has helped product and services companies find and implement creative solutions that control costs and drive higher revenues. Let our seasoned managers, lean six sigma experts and certified project managers help you hone your focus and create stronger ROI for your company.

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The real value in creating a business plan is not the plan itself, but rather the journey of creating it.  The act of planning your business requires you to first create it in your mind (while it's still cheap) before spending a single dollar.  It facilitates a thorough thought process in considering facts such as, potential market, start up costs, and execution processes.

Because customer focus has been a hallmark in the creation of a successful business, we often don't recognize and embrace disruptive technologies because we are trapped in our current system.  We are stuck and stifled by our own success.

The definition of S.M.A.R.T. is:

Specific...Measurable...Attainable...Relevant (or Realistic) and...Time-bound

Most of us have seen this mnemonic many times and know it to be a simple and effective decision making tool.  Occasionally having the definitions as a handy reminder helps with better planning and goal setting.  By utilizing this simple one page handout you can:

Summary

• The rules for effective leadership have changed and strong leaders need to be able to adapt
• Both companies and employees are facing new challenges that will make or break many organizations
• The leaders of tomorrow will be the people who helped usher organizations through the turbulence of today
• By embracing some new ideas, the recession can be turned to your advantage and you can prepare yourself, your company and your people for greater success

Ceptara is presenting some tips and techniques for creating a small business website to a group of entreprenuers participating in a business planning class via Edmonds Community College.

We will talk about how to use the web as a way of communicating with customers and the community.  The presentation is centered on setting the foundation for selecting the type of web presence a small business owner 'needs' and using the appropriate technology to get their web site realized.

Selecting a new vendor for onsite or offshore work can often be a difficult and arduous task.  How to choose from the myriad of offerings,  determining who is best in class, how to gauge what the sales reps are telling you are all common questions.  Selecting a vendor and ramping them up for your project while maintaining a budget and schedule can seem impossible.

• ASQ announces a Quality Body of Knowledge (QBOK®)
• QBOK Embraces Personal Excellence
• QBOK declares Pursuit of Personal Excellence as, Personal Mastery, Quality Fit, Interpersonal Skills, Leadership, and Personal Quality Philosophy
• How will it be integrated into certifications?

Process management is at the heart of an excellent quality system.  If you're interested in reducing defects and waste, and building an organization that can scale as you're successful, process management needs to be a tool embraced and practiced by everyone in the organization. 

This presentation is used as part of the Process Management Introduction class which provides a summary and introduction to the Process Management Workshop.  The deck covers an introduction to a quality system, why process management is important and an introduction to managing processes.