Ceptara

Ceptara helps small to medium sized companies find and implement creative solutions that control costs and drive higher revenues.

Would you like to grow your business?

We help you create a consistent image and design a customer focused experience to consistently & systematically drive across your marketing channels.

Would you like to be more profitable?

We help you develop a strategic "blueprint for action" and business system to focus you on the right things and assure that you're achieving your plan.

Summary

• Managing complex system development projects can be difficult, especially when there are both committed and shared resources.
• A SIPOC diagram is an effective tool for identifying all elements required for a process, but does not provide a useful tool to manage the process execution.
• By breaking a SIPOC into project phases, the SIPOC can be an effective project management tool.

• When you see or hear a new idea, don’t apply old rules to it

• Be creative regarding process improvement for using new technology

• Get varied opinions on new technology before making business decisions

Running a business or organization is hard work.  It can sometimes seem like all we do is react to the next crisis and hope that we're making money and making a difference.

There is a better way!  There's no magic wand that you wave, no silver bullet.  Running an organization takes passion, focus, diligence and faith.  And it takes a systematic approach in making sure that you're building a better stronger business.

Established in 2002 and headquartered in the Greater Seattle Washington area, Ceptara is a private, employee owned business focused on providing management consulting, coaching, training and tools to organizations and knowledge workers to help them achieve their goals effectively.

In business since 2002, Ceptara has helped product and services companies find and implement creative solutions that control costs and drive higher revenues. Let our seasoned managers, lean six sigma experts and certified project managers help you hone your focus and create stronger ROI for your company.

Download our Fast Facts to get a glimpse at everything Ceptara can offer. [Link]

Because customer focus has been a hallmark in the creation of a successful business, we often don't recognize and embrace disruptive technologies because we are trapped in our current system.  We are stuck and stifled by our own success.

The definition of S.M.A.R.T. is:

Specific...Measurable...Attainable...Relevant (or Realistic) and...Time-bound

Most of us have seen this mnemonic many times and know it to be a simple and effective decision making tool.  Occasionally having the definitions as a handy reminder helps with better planning and goal setting.  By utilizing this simple one page handout you can:

Selecting a new vendor for onsite or offshore work can often be a difficult and arduous task.  How to choose from the myriad of offerings,  determining who is best in class, how to gauge what the sales reps are telling you are all common questions.  Selecting a vendor and ramping them up for your project while maintaining a budget and schedule can seem impossible.

Process management is at the heart of an excellent quality system.  If you're interested in reducing defects and waste, and building an organization that can scale as you're successful, process management needs to be a tool embraced and practiced by everyone in the organization. 

This presentation is used as part of the Process Management Introduction class which provides a summary and introduction to the Process Management Workshop.  The deck covers an introduction to a quality system, why process management is important and an introduction to managing processes.