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Reduce costs and waste with a strong quality system.

Effective use of a quality system can help your business reduce costs, improve efficiency, and drive execution and compliance. Ceptara provides deep knowledge of state-of-the-art quality methods and practices such as Lean Six Sigma, Baldrige, TQM, and re-engineering.

We are well versed in all the leading quality tools including Kaizen, Hoshin Kanri, MUDA, 5S, DMAIC, DFSS, QFD, TRIZ, Value Stream Mapping and many more.

Find out today how Ceptara can boost your performance with a free 60-minute consultation.

Examples of our work

  • Reduced a wireless carrier's COGS by more than 50% by re-engineering the service activation function
  • Facilitated ISO registration for computer manufacturing, semiconductor testing, wireless services, and telecom equipment manufacturing businesses
  • Assessed and improved an existing network quality program for a wireless carrier improving network availability from 95% to 99.9% in 8 weeks.
  • Reduced SLA penalty exposure for a telecom data services provider by $2M annually
Ceptara Quality Excellence Services
  • ISO Registration Preparation & Compliance Coaching
  • Sarbanes-Oxley (SOX) Quality System Integration
  • Quality System Assessment and Planning
  • Lean Six Sigma Project Facilitation, Leadership & Training
  • Executive Coaching & Mentoring
  • Process Management - Assessment, Modeling, Simulation, Improvement and Training
  • Cultural and Organizational Change Analysis, Design & Alignment
Contact us today for a free 60-minute consultation.

Latest Articles

Post date Title Link
2013-02-05 TWI - Job Instruction view
2013-01-29 Social Technologies are Defocusing: Applying Process Thinking to Information & Innovation view
2012-10-29 Microsoft OneNote and Outlook Task Integration view
2012-10-27 Mileage Tracking in Microsoft Outlook view
2012-09-21 How to Build Execution Excellence - Strategic Planning and Alignment view
2012-01-11 Smart Problem Definition and Measurement Prevents Stupid ‘AIC’s and Pains view
2011-11-16 Using 5-Whys Will Make you Wiser view
2010-11-29 Keep Your Eye on Your Business Triangle view
2010-10-16 Create a Task using Your Voice | How to use Jott with Outlook view
2010-10-09 A Review of Dr. Eliyahu M. Goldratt's "The Goal" view

Resources - whitepapers, course presentations, models, etc.

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Post date Title
10/21/2014 - 13:14 Lean - Why is it Important & How Does it Work...
04/03/2014 - 14:11 Lean Six Sigma Green Belt Certification Program
11/01/2013 - 12:17 Lean Six Sigma Belt Comparison Analysis
07/31/2013 - 10:47 LinkedIn Webinar - Lean Six Sigma Forum; TWI and Virtual...
05/16/2013 - 12:40 ASQ LED Webinar: Training Within Industry (TWI) - How to...
08/20/2012 - 15:09 Stakeholder Analysis Template
04/15/2012 - 11:00 How Ceptara helps Organizations Achieve Excellence
10/04/2011 - 17:55 Personal Excellence Introduction Presentation to ASQ SQD,...
09/18/2011 - 13:49 Personal Excellence Introduction Presentation Sept 16, 2011
06/10/2011 - 10:21 Personal Excellence Workshop Brochure