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Reduce costs and waste with a strong quality system.

Effective use of a quality system can help your business reduce costs, improve efficiency, and drive execution and compliance. Ceptara provides deep knowledge of state-of-the-art quality methods and practices such as Lean Six Sigma, Baldrige, TQM, and re-engineering.

We are well versed in all the leading quality tools including Kaizen, Hoshin Kanri, MUDA, 5S, DMAIC, DFSS, QFD, TRIZ, Value Stream Mapping and many more.

Find out today how Ceptara can boost your performance with a free 60-minute consultation.

Examples of our work

  • Reduced a wireless carrier's COGS by more than 50% by re-engineering the service activation function
  • Facilitated ISO registration for computer manufacturing, semiconductor testing, wireless services, and telecom equipment manufacturing businesses
  • Assessed and improved an existing network quality program for a wireless carrier improving network availability from 95% to 99.9% in 8 weeks.
  • Reduced SLA penalty exposure for a telecom data services provider by $2M annually
Ceptara Quality Excellence Services
  • ISO Registration Preparation & Compliance Coaching
  • Sarbanes-Oxley (SOX) Quality System Integration
  • Quality System Assessment and Planning
  • Lean Six Sigma Project Facilitation, Leadership & Training
  • Executive Coaching & Mentoring
  • Process Management - Assessment, Modeling, Simulation, Improvement and Training
  • Cultural and Organizational Change Analysis, Design & Alignment
Contact us today for a free 60-minute consultation.

Latest Articles

Post date Title Link
2010-09-08 Harley Davidson - Worst In Class Quality, Best In Class Marketing view
2010-08-26 E-mail Notifications Can Cause Divorce view
2010-07-18 FMEA Improves Your System Reliability view
2010-05-26 Phased SIPOCs Help To Manage Multiple Complex Projects view
2010-05-25 Over Branding - Why Too Much Is Too Much view
2010-05-20 How to Achieve Organizational Excellence (Part 1) view
2010-03-23 Lean Six Sigma for Champions view
2010-03-22 Six Sigma Green Belt - Advanced Topics view
2010-03-20 Six Sigma Green Belt - Foundations view
2010-01-29 Five Steps to a Better Stronger Small Business – The Article view

Resources - whitepapers, course presentations, models, etc.

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Post date Title
10/21/2010 - 17:24 Ceptara for Government Agencies
09/21/2010 - 19:03 Mill Creek Business Association September Meeting - What We...
09/21/2010 - 10:11 Organizer for Outlook Brochure
09/19/2010 - 15:34 Kaizen Event Template using Microsoft Outlook
09/12/2010 - 11:16 Wedding Planning Template using Microsoft Outlook
06/05/2010 - 09:21 Ceptara for Small Business Brochure
04/28/2010 - 05:00 Quality Excellence, A Process for Improving (Saving) Your...
04/13/2010 - 08:40 Theory of Constraints Introduction at AmCon 2010
01/15/2010 - 15:39 Rediscovering The Theory of Constraints
01/10/2010 - 21:52 5 Steps to a Better Stronger Business