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Reduce costs and waste with a strong quality system.

Effective use of a quality system can help your business reduce costs, improve efficiency, and drive execution and compliance. Ceptara provides deep knowledge of state-of-the-art quality methods and practices such as Lean Six Sigma, Baldrige, TQM, and re-engineering.

We are well versed in all the leading quality tools including Kaizen, Hoshin Kanri, MUDA, 5S, DMAIC, DFSS, QFD, TRIZ, Value Stream Mapping and many more.

Find out today how Ceptara can boost your performance with a free 60-minute consultation.

Examples of our work

  • Reduced a wireless carrier's COGS by more than 50% by re-engineering the service activation function
  • Facilitated ISO registration for computer manufacturing, semiconductor testing, wireless services, and telecom equipment manufacturing businesses
  • Assessed and improved an existing network quality program for a wireless carrier improving network availability from 95% to 99.9% in 8 weeks.
  • Reduced SLA penalty exposure for a telecom data services provider by $2M annually
Ceptara Quality Excellence Services
  • ISO Registration Preparation & Compliance Coaching
  • Sarbanes-Oxley (SOX) Quality System Integration
  • Quality System Assessment and Planning
  • Lean Six Sigma Project Facilitation, Leadership & Training
  • Executive Coaching & Mentoring
  • Process Management - Assessment, Modeling, Simulation, Improvement and Training
  • Cultural and Organizational Change Analysis, Design & Alignment
Contact us today for a free 60-minute consultation.

Latest Articles

Post date Title Link
2009-02-04 The CFL Cost Savings Myth view
2008-12-13 Leaders of Tomorrow, Ethical or Not? view
2008-12-08 It's Dead, The Quality System As We Know It. view
2008-12-02 More with Less | Improvement is a Systematic and Deliberate Process view
2008-11-10 Personal Excellence Workshop Available view
2008-11-10 High Performing Teams Require High Performing People view
2008-08-28 Six Sigma in Purchasing view
2008-08-28 Critical Success Factors for an Enduring Quality Program view
2008-08-28 Creating an Effective Agenda view
2008-08-28 The Five Dysfunctions of a Team view

Resources - whitepapers, course presentations, models, etc.

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Post date Title
04/12/2017 - 08:47 2017-04-13: ASQ Seattle Intro to Office Lean
10/19/2016 - 06:09 2016 WA State Lean Conference: Lean Office Handout
09/09/2016 - 11:50 Lean Office Training Material Sample
04/28/2016 - 09:24 FocusMe for Outlook Getting Started Update
01/17/2016 - 16:40 Lean Six Sigma White Belt Training Material Snippet
10/09/2015 - 09:34 WA State Lean Conference: Excellent Organizations have...
07/24/2015 - 14:01 Lean Six Sigma Yellow Belt Training Material Snippet
07/22/2015 - 09:56 Team Excellence Training Material Snippet
02/25/2015 - 22:24 ASQ LSS Excellent Organizations have Excellent People
01/13/2015 - 15:12 2014 WA State Lean Transformation Conference Presentation...