Quality Excellence

Artifacts associated with our QE practice area

Microsoft OneNote and Outlook Integration

Problem

I have always struggled with note-taking.  Since college, I've been using the paper method for taking notes and have a 'method' for identifying different types of notes, e.g. actions, questions, ideas, etc.  But the thing that has always alluded me is 'how to capture the actions in notes' and make sure I do them and not forget.

Lean Six Sigma White Belt Training Material Snippet

Ceptara Lean Six Sigma White Belt course is built to educate participants on the basic vocabulary of Lean and Six Sigma and to introduce a few Lean tools. The course covers areas such as; the scientific method, continuous improvement approaches, introduction to theory of constraints, the history and value of Lean and Six Sigma, process management, waste identification, and change management.

The following resource contains a subset of the slides used in the LSS White Belt training.

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WA State Lean Conference: Excellent Organizations have Excellent People Handout

Lean and Six Sigma methods have numerous tools that help organizations and teams find more efficient and effective ways to operate.  However, Lean and Six Sigma have no tools that help individuals achieve the same.  Learn an approach that will help your people engage, envision, and execute more effectively.

This is the handout from the talk Chris gave in Tacoma on October 20th, 2015 at the WA State 2015 Lean Transformation Conference.

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Lean Six Sigma Yellow Belt Training Material Snippet

The Lean Six Sigma Yellow Belt training educates the student on the basic vocabulary of Lean, Six Sigma and Theory of Constraints and introduces several lean tools via exercises and a student project.  Topics include the Toyota Production System principles, project management basics, basic statistical concepts, value stream mapping, waste elimination, the A3 improvement approach and many more.

The following resource contains a subset of the slides used in the LSS Yellow Belt training.

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Team Excellence Training Material Snippet

The Team Excellence [program] teaches new supervisors and managers how to create a team strategy to motivate and align team members so everyone knows why and what work is needed; develop the team’s work processes to assure the team knows what to do and is focused on repeatable results; develop and use metrics to drive data focused decision making to make daily adjustments, and initiate continuous improvement actions to assure performance gaps are being closed and new opportunities are proactively identified

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ASQ LSS Excellent Organizations have Excellent People

Lean and Six Sigma methods have numerous tools that help organizations and teams find more efficient and effective ways to operate.  However, Lean and Six Sigma have no tools that help individuals achieve the same.  Learn an approach that will help your people engage, envision, and execute more effectively.

This is the handout from the talk Chris gave in Phoenix on March 3rd, 2015 at the ASQ 2015 Lean and Six Sigma Conference.

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2014 WA State Lean Transformation Conference Presentation Handout

Lean - Why is it Important & How Does it Work?Lean can be an integral part of a continuous improvement minded culture.  Learn how Lean fits into the “way of getting things done”.  We will talk about the origins and principles of Lean, how Lean complements other continuous improvement methods, and the importance of the scientific method for systematically evaluating, innovating and improving the “way” we do business.  We will use quick exercises, videos and discussion for an engaging conversation that will leave you excited and energized.<

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Lean - Why is it Important & How Does it Work Presentation

We often hear about Lean - the program that is going to teach us to be more productive.  It's going to save us from our bad habits.  We hear snippets such as 5S or Kaizen, however, have you ever wondered what Lean really is and how it can help?

Recently I had the opportunity to present our Lean - Why & How presentation, aka Seven Habits of Highly Effective Organizations at the Washington State Lean conference (October 2014).

The title of the talk:

Lean - Why is it Important & How Does it Work?

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5S Implementation Strategy

How to 5S

5S Implementation Strategy

By Patrick Detroit

I was talking to a friend the other day and he was mentioning a conversation he had with a client concerning the 5S’s.  The client said that they’ve tried it a few times but it never stuck.  I quietly went home and started thinking about the 5S’s and began asking myself some questions.  The first question we always ask is “why,” so I started there.  Not just each iteration in the 5S system but why 5S’s?  Why not 5T’s or 5W’s?

Lean Six Sigma Green Belt Certification Program

Ceptara’s Green Belt (GB) Certification program is designed to create the continuous improvement knowledge foundation organizations desire to create a culture that is focused on doing things more effectively and efficiently.  The program builds important transferable skills and prepares participant who desire an American for Society Green Belt Certification.  The program is design to help any student regardless of previous training to be familiarized with the GB Body of Knowledge and through classroom interaction and project focused study be able to apply the GB principles and tac

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